Right of Withdrawal

RIGHT OF WITHDRAWAL

1. Right of withdrawal for voucher tickets.
   You have a statutory right of withdrawal for contracts concerning voucher tickets. You may withdraw from this contract within fourteen days without giving any reason.
2. Withdrawal period.
   The withdrawal period is fourteen days from the date the contract is concluded.
3. How to exercise the right of withdrawal.
   To exercise your right of withdrawal, you must inform us, SPRUNG.RAUM Tempelhof GmbH, Am Neumarkt 36, 22041 Hamburg, berlin@sprungraum.de, of your decision by means of a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not mandatory. To meet the deadline, it is sufficient to send your notification before the withdrawal period expires.
4. Effects of withdrawal.
   If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the date we receive your withdrawal notification. Reimbursement will be made using the same payment method used in the original transaction, unless expressly agreed otherwise. No fees will be charged.
5. Model withdrawal form
   • To: SPRUNG.RAUM Tempelhof GmbH, Am Neumarkt 36, 22041 Hamburg, berlin@sprungraum.de
   • I/we (*) hereby withdraw from the contract concluded by me/us (*)
     • for the purchase of the following goods (*) /
     • for the provision of the following service (*)
   • Ordered on (*) / received on (*)
   • Name(s) of consumer(s)
   • Address(es) of consumer(s)
   • Signature(s) of consumer(s) (only if this form is submitted on paper)
   • Date
   • (*) Delete as appropriate

1. Exclusion of withdrawal rights.
   There is no right of withdrawal for:

• other tickets and tickets combined with SPRUNG.SOCKEN;
• contracts for leisure activities that specify a specific date or period (§ 312g para. 2 no. 9 BGB).

In these cases, every order of tickets and tickets together with SPRUNG.SOCKEN is binding immediately upon conclusion and obliges acceptance and payment.